Technology

Ecobank Customer Care Number – Ecobank Live Chat

If you have enquiries you can either get through to Ecobank Customer Care Number or use the Ecobank Customer Care Live Chat. If you are an Ecobank account holder, there are times when you have an issue and need to get it resolved. Ecobank customer care number line is available to its customers 24/7 and they have competent agents ready to solve all customer complaints.

Problems Solved by Ecobank Customer Care Number and Live Chat

Information on Ecobank products and services.

Account balance enquiry

Card transaction issues

ATM card block request

Online banking enquiries

Online banking password reset

Stop cheque instruction

Card PIN re-issue request

Dormant account reactivation

Account reactivation

General Account issues

Cheque book request

Statement of account request

All complaints spanning across all Bank products and services.

Escalate issues unresolved on first contact to the relevant units.

Daily calls to PoS merchants to check on machine status and reasons for low usage (issues escalated to E-Banking for follow-up).

Ecobank Customer Care Number Lines – 24/7 Availability

If you need to speak to Ecobank customer care on phone, dial any of the numbers below. Make sure you have enough airtime on your phone if your compliant is going to be long.

You can reach them on +2347005000000, +2348003262265; you can also chat with them on WhatsApp by adding up this number – +234808760 3717.

Ecobank Nigeria Live Chat – 24/7 Availability

If you are the online kind of person then this option is for you. It is actually economical to contact them online instead of making calls to them.

If you are on Twitter, direct all complaints to their Twitter handle @groupecobank.

On Facebook, Drop comments or message to Ecobank Page.

For email complaints, send all enquiries to engcontactcentre@ecobank.

WARNING: I’ve seen people dropping complaints and posting their bank details here, this is wrong and we will not be held liable for any scam or deductions that occurs on your accounts by preying scammers. This is just a guide on how to get through to your bank’s Customer Care service. Be warned!!!

How has been your experience with Ecobank Customer Care Number service and Ecobank Nigeria Live Chat? Drop comments below.

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