CredPal is a financial technology company that provides credit cards and point-of-sale financing (popularly known as buy now, pay later) for consumers to meet their immediate financial needs. We are leveraging technology and the retail industry to provide a modern consumer credit solution for Africa and beyond.
We are recruiting to fill the position below:
Job Title: Recovery Officer
Location: Yaba, Lagos
Purpose Statement
We are looking to hire a very proactive debt recovery officer who is responsible for providing support to the organisation with particular emphasis on the collection of revenue and management of finance.
The position liaises directly with clients, issues notices, negotiates outstanding payments and where necessary initiates recovery action.
The Debt Recovery Officer is responsible for the administration and implementation of the debt recovery process.
Key Deliverables
Recovery of classified loans.
Conduct regular review and visits to clients with outstanding loan portfolios at risk.
Daily review of all the outstanding and overdue loan clients.
Initiate process to prosecute hard core debtors in line with guiding policies and within acceptable legal framework.
Contact relevant employers with outstanding debts in line with policy and procedures.
Negotiate, set up and monitor payment arrangements in accordance with delegations and procedures.
Contact debtors by telephone, letter, email or fax, to agree debt recovery plans and follow up as appropriate.
Reviewing documentation (all aspects of contract) to assess liability, identify contract issues and judge recoverability.
Using knowledge and initiative to reach amicable solutions to recovering debts from clients, taking into account circumstances of the case.
Establish repayment schedules, monitoring repayment of debts, and adherence by debtors to installment schedules.
Researching debtor companies, assisting in researching laws and procedures to provide written advice to clients.
Maintain statistics on recoveries.
Negotiate workout plan or loan rescheduling with willing debtors.
Preferred Qualifications
BSc / HND in Accounting, Banking & Finance, Economics, Statistics and other related fields.
2 – 4 years experience in debt recovery in the financial sector.
Preferred Requirements:
Must possess strong negotiating skills.
Articulate and result oriented.
High level of integrity.
Accurate, organised, and motivated.
Previous successful loan recovery experience.
Strong planning and organizational skills.
Good time management.
Strong communication skills (both written and oral) and an excellent telephone manner.
Appropriately assertive manner to deal with debtors and clients.
Proactive and ability to take initiative.
